Local Orders:

We provide free shipping on orders of PKR 2000 and above. Once you place an order, you will receive a confirmation email and a confirmation SMS. Upon confirming your order via a confirmation call by our customer care representative, your order will be confirmed and hence processed. After the order is confirmed, customers can expect their order to be delivered to them within 2-3 business days. Please note, credit card payment processing can take up to 3 business days. Custom stitching orders can take up to 10-12 business days.

International Orders:

We provide free shipping on orders of $300 and above. International shipping rates are determined on the destination and the weight of your shipment. Once you place an order, it is reviewed to ensure that the order is accurate, the payment method is valid, and you are authorized to use the selected payment method. Once your order has been approved and authorized by credit card processors, it is sent to our warehouse for shipment. Please note, credit card payment processing can take up to 7-8 business days, depending on the accuracy of the information provided (after payment is received). Custom stitching orders can take up to 10-12 business days. Custom duties if levied by the buyer country is the responsibility of the buyer.

We strive to deliver all orders on time. We prioritize in handling your orders with care and dispatch it on time through our courier service partners. Therefore, the customer must deliver the cash to the rider when receiving the goods. In addition, delivery cannot be made to an anonymous person other than the recipient whose name is printed on the invoice and in case of order cancellation at the doorstep; the receiver will have to bear the delivery charges.
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